Customer Service at Its Best and Worst

Customer Service at Its Best â€" and Worst Customer Service at Its Best - and Worst */ Read the infographic text. Customer Service AT ITS BEST - AND WORST THE CUSTOMERS HAVE SPOKEN 71% of people are likely to contact a company with feedback following a GOOD customer service experience. 79% will reach out after receiving BAD customer service. THE GOOD, THE BAD THE UGLY 75% of people have a good customer service experience at least once a month. 89% get bad customer service at least once a year. 42% have a bad customer service experience at least once a month! HOW TO LOSE CUSTOMERS FAST 59% of respondents said it takes just 1 or 2 bad customer service experiences to decide not to work with a company in the future. To learn more about the importance of good customer service, visit blog.officeteam.com. Source: OfficeTeam survey of 1,001 workers in the United States © 2015 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Vet.